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Please read the following terms and conditions carefully to understand your rights and obligations:
Since the start of our small business early this year, we have brought all Microsoft Zunes to customers in brand new and factory-sealed condition. Although we would prefer to continue this custom, we are forced to change our procedure due to an increased number of unexpected hardware issues with some of our units. Even if it's only a small percentage presumed to be affected we do not want to leave it on luck.
That said, we have decided that, starting the month of November 2008, it is imperative that all units be opened to test its buttons, and to inspect its screen and contents. Rest assured that we will open the box cautiously and handle all units with care. You will receive your unit in the same brand new condition (the unit will still be covered in plastic and will not be set-up). Now, we can personally guarantee that all units will not have any dead pixels or non-responsive buttons. It will still come with a 1-yr factory warranty if registered in zune.net and we will still give all units 1-week testing warranty.**
RESERVATION. We can hold a unit for you up to a week. After which, we require at least 15% of what's due as confirmation deposit -- no confirmation deposit means cancellation of order. If you tell us to hold a unit for you and on the 8th day and we don't receive the confirmation deposit, the 'reserved' unit will automatically be available for purchase by the next customer in line.
Please note that the confirmation deposit is nonrefundable. Thus, think about your purchase carefully before confirming your order. Ask us all questions you have in mind before placing it. Don’t hesitate to inquire about the units, the transaction, or anything business-related. We are more than happy to help you!
PICK-UP. We do meet ups in Katipunan area, Gateway, Recto Station, or any other LRT 2 stations during the WEEKENDS only. No MRT stations and LRT 1 stations please. We are unavailable during the weekdays. Please email us [zpilipinas at gmail.com] if you have any conflicts so we can work out a schedule.
If preferred, we may also ship orders through Air21 or LBC with shipping at the your expense. Tracking number will be provided.
PAYMENT. We accept and prefer BPI bank deposit and GCash. Keep in mind that there will be a 1% service charge for GCash transactions. COD is not advised. For security purposes, please transmit full payment through GCash the moment you meet up with us and have the Zune in your hands. Since GCash is transmitted in real time, GCash on Delivery (GOD) is a safer set up for both of us.
Important: By placing an order, you acknowledge that you have read the terms and agree to them. If you do not wish to be bound by the terms, please do not place any order.
If you have found defects and are unsatisfied with the unit within the 1-week testing period, please tell us about it so we may help you troubleshoot your unit. It may just be a software, OS, or firmware problem. Please allow us at least 1 week to troubleshoot your unit before we replace or issue a refund. While we test your unit, we shall return the payment you have given us back to you less the nonrefundable confirmation deposit. We think it is just fair that you hold on to your payment until the issue is resolved.
We will definitely replace your unit with the same model, or give you a refund if: (1) we gave you a factory defective unit, (2) we have tested your unit and had no luck finding out what's wrong, (3) we have figured out what's wrong and it cannot be fixed.
We CANNOT replace your unit, upgrade your unit, or give you a refund if we have tested it and we have not found any of the reported defects. We stand by our items and guarantee that all our units are handled with care and are in perfect working condition.
The refund or exchange policy shall not apply and we shall not be held liable if the Zune Product:
· suffers scratches, cracks, or other cosmetic damage as a result of normal wear and tear and/or accident or abuse;
· is used with non-Microsoft hardware products or software not licensed by Microsoft (including but not limited to adaptors and power supply sources) or which are otherwise not compatible;
· is modified or tampered;
· is damaged by Acts of God, power surge, misuse, abuse, negligence, accident, wear and tear, mishandling, misapplication, intrusion of or exposure to liquids, or other causes unrelated to defective materials or workmanship;
· serial number is defaced, altered, or removed;
· is damaged by programs, data, viruses, or files
· is not used in accordance with the accompanying documentation and use instructions; or
· is opened, disassembled, repaired, modified, or altered by other than Microsoft authorized repair centers.
As unofficial resellers, we technically have no responsibility over a defective unit if you encounter problems with it after the 1-week testing warranty. Furthermore, since there are no official Zune service centers in the Philippines nor does Microsoft Philippines honor Zune warranties, know that purchasing a unit would be a risk to take. However, you may contact us if you wish to take advantage of your Microsoft Zune warranty in the US if (1) you have registered your unit in zune.net, and (2) you are AT MOST 3 months into purchase. Possible charges such as shipping fees (to the US and back) will be at the customer's expense.
Extended service warranties from SquareTrade may also be purchased if still available. Prices for extended service warranty depends on unit’s storage capacity. If you have any questions regarding product warranty, additional information may be provided. Please email us at zpilipinas @ gmail.com
edited: version 3 09/27/08; version 4 11/04/08; version 5 01/03/09
If you have a 64-bit version of Windows Vista, download the 64-bit version of the Zune software.
Not sure what version you have? Click here.
http://www.zune.net/en-us/software/download/default.htm
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Labels: for sale, local seller, philippines, zune 120gb, zune 80gb, zune accessories
Labels: for sale, local seller, philippines, zune 120gb, zune 80gb, zune accessories
Labels: for sale, local seller, philippines, zune 120gb, zune 80gb, zune accessories
Labels: for sale, local seller, philippines, zune 120gb, zune 80gb, zune accessories
Labels: for sale, local seller, philippines, zune 120gb, zune 80gb, zune accessories
Labels: local seller, zune 120gb, zune 80gb, zune accessories